Terms of Sale and Guarantee

The full amount is paid at purchase — there is no holding with a deposit. You can pay with: Tabby — split in 4, Tamara — pay in instalments, mada · Visa · Mastercard, Apple Pay, STC Pay, Bank transfer. Your order is confirmed the moment the payment goes through.

Kittens go home at two and a half months old. This is a firm condition — we will not hand a kitten over sooner, because early weaning harms her. You can buy her now: you pay at purchase, she comes off the listing under your name straight away, photos and videos of her reach you throughout the wait, and the handover date is written on your order.

Every cat on our site carries a 24-hour health guarantee from the moment of handover: • Before handover the cat is examined by a vet at a licensed clinic in one continuous video: the clinic name and the vet examining her are shown, and your order number and the date of the check are said in it, plus a clip of her stamped vaccination book — and we send them to you before you receive her. • Any disease found within 24 hours of receiving her, proven by a stamped report from a licensed clinic dated within the 24 hours and reported to us in the same window: we take her back and refund the full amount — a refund, not an exchange. Once we receive your report, we may verify her condition with a vet of our choosing. • If the disease is treatable and you would rather keep her: we treat her at a licensed clinic we choose, at our cost, instead of a refund — once we have agreed the treatment cost with the clinic. If we cannot agree it, or she cannot be treated, the full refund applies. • If she dies within 24 hours: tell us right away within the same window, and we arrange the cause-of-death exam in your own city — either our courier collects her from you, or we name a licensed clinic for you to take her to. You hand her over within 12 hours of learning of her death and keep her somewhere cool until then. A natural death or a disease — full refund. Death caused by neglect, harm, poor care or an accident after handover — no refund. If she is not handed over within 12 hours, the right to a refund lapses — unless the delay is on our side. • The refund is paid within 5 working days of us receiving the cat and confirming the vet report, by the same payment method. If you paid with Tabby or Tamara, it is refunded according to their procedure. If you do not hand the cat back within 48 hours of our request, the right to a refund lapses. • If you choose treatment instead of a refund, you never pay any extra cost — if we do not approve an increase, we stop the treatment and refund you in full. If the cat dies of the same disease within the treatment period set by the vet, you are refunded in full — provided you hand her over within 12 hours of death so the cause can be checked. If she dies of another cause or after the treatment period ends, no refund is due. • After 24 hours from handover, full responsibility passes to the buyer — no returns or exchanges, unless the cat's listed details (breed, sex, age, certificate) turn out to be wrong, in which case the full amount is refunded. Not covered: Anything that happens after you receive her: an accident, a fall, poisoning, unsuitable food, or another animal in the house. The temporary signs of moving home in the first days — soft stool, sneezing, low appetite, hiding — when a vet finds no disease behind them. Fleas, ticks or ear mites picked up in the new home after the 24 hours. The complications of any medicine or treatment given without a licensed vet supervising.

Take your time before you pay: ask for photos of the cat and for clips filmed of her — we film her from any angle you want — and ask us anything. Once you have paid there is no refund and no exchange for a change of mind, neither before handover nor after. We do not want you to pay until you are completely sure. If you refuse to receive the cat when the courier arrives with nothing wrong with her, you are refunded minus a 550 SAR refusal fee; you can postpone delivery by 7 days at most, after which it counts as a refusal. The full amount is refunded if the cat dies or falls ill and you choose to cancel before handover, cannot be delivered on time (up to 15 extra days if the pedigree registry is late), or does not match her description — a refund only, no exchange. The 24-hour health guarantee after handover still applies.

You have the right to inspect and examine the cat before you take her. Before every handover we take her to the vet and film a clip proving she is healthy.

Makkah · Jeddah · Taif — no shipping charge.

Delivery is free to every city in the Kingdom — the price includes it. A location more than 150 km from our cities: we arrange handover with you after payment.

Every price includes the full clinical veterinary check, the vaccination with its record book, and a carrier. There are no hidden fees.

The cats stamped "Premium · Registered · Pedigree included" come from registered parents in our WCF-registered cattery. Their WCF pedigree certificate is issued in your name and is included in the price. The pedigree certificates of their mothers and fathers are published on the site. Cats from certified breeders carry a certificate from the registry named on their page, transferred to your name and sent to you before the cat arrives.

All cats are for sale only. We do not do adoptions or free rehoming.